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Privacy Policy and Social Media Editorial Policy

RESOLUTION NO. 14-2020

A RESOLUTION ESTABLISHING THE TOWN OF SOMERVILLE

WEBSITE PRIVACY POLICY AND SOCIAL MEDIA EDITORIAL POLICY

WHEREASthe Town of Somerville Board of Mayor and Aldermen endeavors to create a Website Privacy Policy and a Social Media Editorial Policy which will be published on the official Website of the town;

NOW THEREFORE BE IT RESOLVED by the Board of Mayor and Aldermen of the Town of Somerville, Tennessee;

THAT, the following policies shall be published on the official website of the Town of Somerville immediately following approval of this resolution by the Town of Somerville Board of Mayor and Aldermen;

SECTION 1the following shall constitute the Town of Somerville Website Privacy Policy:

Town of Somerville Website Privacy Statement

The privacy, confidence, and trust of individuals who visit the Town of Somerville website are important to us. No personal information is collected at this site unless it is provided voluntarily by an individual while participating in an activity that asks for the information. The following paragraphs disclose the information gathering and usage practices for the website.

Collection of Information

The Town of Somerville only collects the personal information that is necessary to provide the information or services requested by an individual. "Personal information" refers to any information relating to an identified or identifiable individual who is the subject of the information. This is the same information that an individual might provide when visiting a government office and includes such items as an individual's name, address, or phone number. We also collect statistical information that helps us understand how people are using the website so we can continually improve our services. The information collected is not associated with any specific individual and no attempt is made to profile individuals who browse the website. You may be asked to participate in surveys at this site. Participation is optional, and the choice to participate or not to participate will have no effect on your ability to use other features of the website.

Use of Information

The Town of Somerville uses the collected information to respond appropriately to requests. This may be to respond directly to you or to improve the website. E-mail or other information requests sent to the Town of Somerville website may be maintained or forwarded to the appropriate agencies in order to respond to the request. Survey information is used for the purpose designated in the survey.

Retention of Information

Records needed to support Town of Somerville program functions are retained, managed, and accessible in record-keeping or filing systems in accordance with established records disposition authorizations approved by the State's Public Records Commission. Records transmitted to this website will be identified, managed, protected, and retained as long as they are needed to meet historical, administrative, fiscal, or legal requirements.

Public Disclosure

Regardless of whether information is provided to the Town of Somerville by personal visit, mail, or website, it becomes public record and is open to public inspection unless protected by State or Federal law. Public records are subject to the rules and requirements located in Tennessee Code Annotated Title 10 Chapter 7. A public record is defined as follows:

“Public record(s)” or “state record(s)” means all documents, papers, letters, maps, books, photographs, microfilms, electronic data processing files and output, films, sound recordings or other material, regardless of physical form or characteristics made or received pursuant to law or ordinance or in connection with the transaction of official business by any governmental agency. (T.C.A. 10-7-301 (6))”

Based on the definition of public records, be aware that any information collected at this site could be made available to the public. Requests for public records will be examined for compliance with public record laws.

Cookies

Any web page or application at this site that uses cookies will identify itself as such. Cookies are short and simple text files that are stored on a user's computer hard drive by websites. They are used to keep track of and store information so the user does not have to supply the information multiple times. The information that is collected through cookies at this site is handled in the same manner as other information collected here. You can configure your web browser to refuse cookies or to notify you when a website attempts to send you a cookie. You can also check your hard drive for cookie files and delete them from your computer.

Web Site Security

The Town of Somerville is committed to the security of the information that is either available from or collected by this website. The Town of Somerville has taken multiple steps to safeguard the integrity of its telecommunications and computing infrastructure, including but not limited to, authentication, monitoring, auditing, and encryption.

Links to Other Sites

This website has links to many other websites. These include links to websites operated by other government agencies, nonprofit organizations, and private businesses. The Town of Somerville is not responsible for the content or privacy practices of these sites and suggests you review their privacy statements.

Contact Information

The Town of Somerville welcomes comments regarding this privacy statement. Please convey any questions or concerns to: mdonnelly@somervilletn.gov

SECTION 2the following shall constitute the Town of Somerville Social Media Editorial Policy:

Social Media Editorial Policy StatementThe Town of Somerville may publish content on social media, including but not limited to Facebook, Twitter, Instagram, YouTube, Pinterest, and LinkedIn platforms. The Town of Somerville has the sole and exclusive right to review, edit, and remove content from its social media platforms for any reason.

Information posted on social media platforms does not and shall not create or constitute an “official policy” of the Department, and will in no way grant any person or entity any rights, privileges, or standing in any matter. Communications made through the Town of Somerville social media platforms, email, or messaging system shall not constitute a legal or official notice to the Town of Somerville, its employees, or the Board of Mayor and Aldermen. Individuals and entities should not rely solely on information posted on social media; rather, posted information should be verified through official channels at the Town of Somerville. For contact information, please call 901-465-9500, Monday – Friday, 8am to 5pm (not including holidays as listed on the Town of Somerville website) or visit the "Contact Us" link at the top of our website https://somervilletn.municipalcms.com/forms.aspx?fid=554.

Comments Policy Statement

Town of Somerville seeks to engage and interact with the public, and welcomes comments and questions about its town, services or events. The following policies apply to the content of the Town’s social media platforms.

The Town of Somerville’s social media platforms are moderated. The Town of Somerville reserves the right to delete any post that it deems to be irrelevant.

The Town of Somerville strives to respond to questions within two business days of receipt. If you have not received a response to your question within this time period, please contact the Community Development Director at (901) 465-9500. Members of the media are also asked to pose questions directly to the Town Administrator or Community Development Director and refrain from submitting questions via social media platforms in the form of comments or other social media postings.

The Town of Somerville will not post comments that contain abusive, vulgar, offensive, threatening or harassing language, personal attacks of any kind, or offensive terms that target specific individuals or groups.

Gratuitous links to sites are viewed as spam and may result in the comment being removed. The content of all comments are released into the public domain. Do not submit anything you do not wish to broadcast to the general public. All posts may be considered to be a public record that is subject to disclosure under Tenn. Code Ann. §10-7-503.

Users should not post personally identifiable information such as social security numbers, addresses, and telephone numbers. The Town of Somerville is not responsible for ensuring that such information is removed prior to posting.

External Link Disclaimer

Links to external Internet sites on blogs maintained by the Town of Somerville are provided as a convenience and for informational purposes only, and do not constitute an endorsement of the content of their Web sites, articles or of their policies, products, services, or opinions. The Town of Somerville bears no responsibility for the accuracy, legality, or content of the external site or for that of subsequent links. Please contact the external site for answers to questions regarding its content.